Support & RMA
Full-Service & Support
Pre-Sales-Service
- Advice
- Feasibility studies
- Compatibility tests
- Sampling
- Test systems
Advance Replacement Service
Free advance replacement service for all systems (if possible)
Lifetime-Support
We deliver every system with lifetime support
Guarantee
Standard: 3 years bring-in
Extended: 4-5 years
RMA
Simple and quick: Fill out the RMA form. Done!
Returns
We generally take back old devices free of charge
Questions?
Your personal contact
RMA
Please note:
- Return must be carriage paid
- TX-Team will cover the shipping costs back to you. We reserve the right to refuse to accept goods sent via freight collection.
- If the system is outside the warranty, you will receive a non-binding repair offer from us
- Data loss may occur during error analysis or repair.
- Please back up all data
- System settings (e.g. BIOS settings) may be reset
Please use the following return address:
TX-Team GmbH
RMA
Nonnenwaldstrasse 25
82377 Penzberg
Germany