Data Protection Policy & Privacy


The protection of personal data is very important to us and is consistently implemented on our websites.

As of: June 15, 2019


Our company headquarters is in Germany, our employees are exclusively employed in Germany and our server location is in Germany. We use secure SSL connections (256-bit encryption).


Scope and consent
This privacy policy applies to all online platforms and websites operated by Tx-team GmbH, regardless of the device you use to access our website. By using our website, you accept this privacy policy and our general terms and conditions and you expressly consent to the use of your personal data as described in this privacy policy.


Name and address
The data controller within the bounds of the General Data Protection Regulation, other data protection laws applicable in the member states of the European Union and other provisions of a data protection nature is Tx-team GmbH, Nonnenwaldstrasse 25, 82377 Penzberg


Personal data
Personal data is information that can be assigned to a specific person or used to identify that person. Data that is stored anonymously and cannot be used to identify a specific person, even in combination with other information, is not considered personal data.


Data collection
We collect, process and store personal data when you create a customer account on our websites, purchase items, contact our customer service and add or update information in your customer account. We collect the following types of personal data from you:

  • Data that personally identifies you, such as name, address, telephone number or email addresses and any other information that you provide when setting up your customer account.
  • Data on orders that are transmitted during the order processing, as well as other transaction-related content that you generate or that is linked to your customer account due to an order in which you are involved as a buyer.
  • Other content that you generate or that relates to your customer account (e.g. when you view items, add them to your shopping cart or add items to your wish list).
  • Financial information (e.g. bank details) that you provide to us


Contact form
Due to legal regulations, our website contains information that enables quick electronic contact with our company and direct communication with us. If you use our contact form to contact us, the personal data you provide will be saved automatically. Any personal data you provide to us on a voluntary basis will be saved for the purpose of processing your request. This personal data will not be passed on to third parties.

Use and storage
We use the data you provide to fulfill and process your order, contact request, newsletter or blog. Your data will be passed on to the shipping company commissioned with the delivery if this is necessary to deliver the goods. To process payments, we may pass your payment details on to our house bank, PayPal, credit card/payment processing service facility and to the DATEV data centre. Your data will not be passed on to other third parties or used for advertising purposes.
We retain your personal data for as long as it is necessary to provide our service, i.e. as long as you have a customer account with us. In addition, we retain personal data to ensure compliance with legal requirements.


Use of cookies
We and our partners use cookies to provide the relevant services. This also applies when you visit our website or access our services.

A "cookie" is a small data package that is assigned to your device when you visit a website from this website. Cookies are useful and can be used for different purposes. These include, for example, making it easier to navigate between different pages, automatically activating certain functions, saving your settings and optimizing access to our services. The use of cookies also enables us to show you relevant advertising tailored to your interests and to collect statistical information about your use of our services.

This website uses the following types of cookies:

a. "Session cookies" that ensure normal system usage. Session cookies are stored only for a limited time during a session and are deleted from your device once you close your browser.

b. “Permanent cookies”, which are only read by the website and are not deleted when the browser window is closed, but are stored on your computer for a specific period of time. This type of cookie allows us to identify you on your next visit and, for example, to save your settings.

c. “Third-party cookies” that are set by other online services that have their own content on the page you visit. These can be, for example, external web analytics companies that record and analyze access to our website.

Cookies do not contain any personal information that identifies you, but we may link the personal information we store to the information contained in the cookies. You can remove cookies via the settings on your device by following the instructions provided. Please note that disabling cookies may limit the use of certain features on our website.

The tool we use is based on Snowplow Analytics technology. The data we collect about the use of our website includes, for example, how often users visit the website or which areas are accessed. The tool we use does not collect any personal data and is used by our web hosting provider and service provider exclusively to improve their own offering.


Use of script libraries (Google Web Fonts)

To ensure that our content is displayed correctly and graphically appealing in every browser, we use script and font libraries such as Google Web Fonts (https://www.google.com/webfonts) for this website. Google Web Fonts are transferred to your browser's cache so that they only need to be loaded once. If your browser does not support Google Web Fonts or denies access, the content will be displayed in a standard font.

  • When you access script or font libraries, a connection is automatically established to the operator of the library. Theoretically, this operator has the opportunity to collect data. It is currently not known whether and for what purpose the operators of the relevant libraries actually collect data.
  • You can find the privacy policy of the operator of the Google library here: https://www.google.com/policies/privacy.


Advertising
We do not use your data for any advertising purposes, except through our newsletter if you have signed up for it, and we do not pass on or sell your data to third parties.


Use of tracking tools
We do not use Google Analytics or similar tracking tools.

 


Information, correction and deletion


We store personal data only for the period necessary to achieve the purpose of storage or as far as this is provided for by the European legislator or another legislator in laws or regulations to which we are subject.


If the purpose of storage no longer applies or a legally prescribed storage period expires, the personal data will be blocked or deleted routinely and in accordance with legal requirements.


We offer you the opportunity to update the data you have stored in your customer account at any time. In addition, you can request that we delete your customer account at any time.

 



Right to information, confirmation, correction, deletion, objection

  • Any person affected by the processing of personal data has the right granted by the European legislator to obtain from the controller at any time free information about the personal data stored about him or her and a copy of this information.
  • Each data subject has the right granted by the European legislator to obtain from the controller confirmation as to whether or not personal data concerning him or her is being processed.
  • Any person affected by the processing of personal data has the right granted by the European legislator to request the immediate rectification of inaccurate personal data concerning him or her. Furthermore, taking into account the purposes of the processing, the data subject has the right to request the completion of incomplete personal data, also by means of providing a supplementary statement.
  • Any person affected by the processing of personal data has the right granted by the European legislator to request the controller to erase personal data concerning him or her without undue delay.
  • Any person concerned by the processing of personal data has the right granted by the European legislator to request the controller to restrict processing.
  • Each person concerned by the processing of personal data has the right granted by the European legislator to receive the personal data concerning him or her, which was made available to a controller, in a structured, common and machine-readable format. He or she also has the right to transmit that data to another controller without hindrance from the controller to which the personal data was made available.
  • Any person affected by the processing of personal data has the right granted by the European legislator to object at any time, for reasons related to his or her particular situation, to the processing of personal data concerning him or her which is carried out on the basis of Art. 6 (1) e or f GDPR.
  • Any person concerned by the processing of personal data has the right granted by the European legislator to withdraw his or her consent to processing of personal data at any time.


If you would like to exercise one or more of the aforementioned rights, you can contact us at any time and we will process your request immediately.

 



Security


Your data is protected by technical and organizational measures to prevent loss, misuse, unauthorized access, and unauthorized disclosure and modification. To this end, we have set up a firewall and data encryption and have implemented access restrictions for our servers and data/file storage on site, which prevent unauthorized access to data.


 



Updates or changes to this Privacy Policy

 


We reserve the right to change or review this Privacy Policy from time to time. You will find the date of the current version under "As of:" at the top of this statement. Your continued use of the Platform following the posting of such changes on our website constitutes your acceptance of such changes to the Privacy Policy and your agreement to be bound by the amended terms.



Questions?


If you have general questions about the website, the data we collect about you or the use of this data, please contact us at info(at)tx-team.de.



Postal address:


TX-Team GmbH


Nonnenwaldstrasse 25


82377 Penzberg



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Subject of data protection

 
The subject of data protection is personal data. According to Section 3 Paragraph 1 of the Federal Data Protection Act (BDSG), this is individual information about the personal or factual information about a specific or identifiable natural person. This includes, for example, information such as name, postal address, email address or telephone number, but also usage data such as your IP address.


Scope of data collection and storage


In general, it is not necessary for you to provide personal data in order to use our website. However, in order for us to actually provide our services, we may need your personal data. This applies both when sending information or ordered goods and when answering individual inquiries.


If you commission us to provide a service or send goods, we will only collect and store your personal data to the extent that it is necessary to provide the service or execute the contract. This may require us to pass on your personal data to companies that we use to provide the service or execute the contract. These are, for example, transport companies or other service providers. If we carry out any of the actions described below or other actions or provide services, we would like to collect and store your personal data and will ask you for your express consent at the relevant point on our website:


- Ordering process


- Sending the newsletter


- Personalization of our website


- Other services and offers for whose data collection your express consent is required



After the contract has been fully processed, your data will be stored and deleted after the expiry of the tax and commercial law regulations, unless you have expressly consented to any further use of the data.


If you have registered for our newsletter using your email address, we will continue to use your email address for our own advertising purposes beyond the contract execution until you unsubscribe from the newsletter.


 



Collection and storage of usage data


 


To optimise our website, we collect and store data such as the date and time the page was accessed, the page from which you accessed our site, and similar data. This is done anonymously, without personally identifying the user of the site. User profiles may be created using a pseudonym. Here, too, no connection is made between the natural person behind the pseudonym and the usage data collected. We also use cookies to collect and store usage data. These are small text files that are saved on your computer and are used to store statistical information such as operating system, your internet usage program (browser), IP address, the previously accessed website (referrer URL) and the time. We collect this data exclusively for statistical purposes in order to further optimise our website and make our internet offerings even more attractive. The data is collected and stored exclusively in anonymised or pseudonymised form and does not allow any conclusions to be drawn about you as a natural person.


 



Purpose-bound data use


We adhere to the principle of earmarked data use and only collect, process and store your personal data for the purposes for which you have communicated it to us. Your personal data will not be passed on to third parties without your express consent, unless this is necessary to provide the service or to execute the contract. Data will also only be passed on to government institutions and authorities entitled to receive information within the framework of the statutory obligation to provide information or if we are obliged to provide information by a court decision.


We also take internal data protection very seriously. Our employees and the service providers we employ have been obliged to maintain confidentiality and to comply with data protection regulations.


 



Right to information and withdrawal


You can obtain information about your data stored by us free of charge at any time without giving a reason. You can have the data we have collected blocked, corrected or deleted at any time. You can also revoke your consent to data collection and use at any time without giving a reason. To do so, please contact the contact address provided in the imprint. We are always happy to answer any further questions you may have about our privacy policy and the processing of your personal data.


Please note that data protection regulations and data protection practices, e.g. at Google, can change continuously. It is therefore advisable and necessary to keep yourself informed about changes in the legal provisions and the practices of companies, e.g. Google.