Pls find in the following section informations about the default warranty coverage:
|Industrial systems & servers||3 years bring-in|
|Business computers||3 years bring-in|
|Networking Appliances||3 years bring-in|
|Customized solutions||according to agreements
2 years bring-in if not further specified
|All other products||2 years if not further specified|
All systems with warranty - related issues are repaired or exchanged by us. The RMA process (see below) is easy and fast.
A system check-up of returned units is generally not charged. In cases the repair is not free (e.g. because warranty is run out) you will receive a proposal (fixed price) for the costs.
The shipment to TX-Team is to be payed by the customer, the return shipping pays TX-Team.
The warranty for all of our products is expandable to up to 5 years (bring-in)
Furthermore we are offering project-related on-site service, pick-up-and-return agreements as well as remote service (if possible)
If it turns out a customized product or a completely new design is the best-fit solution for your application / your product:
This doesn't mean necessarily high engineering costs and long lead times! Minimum order qty. is as less as 1 pcs.
If detailed requirements are provided we are able to calculate costs and lead time, rapidly and propose a fix priced solution.
In order to make sure the end product fits perfectly your demands, we usually follow a step-by-step approach as follows:
Note: Pls. find all related content (incl. drivers) for your system in the product pages of our online shop (under “downloads”)
For retired products pls. use the links below:
Driver for Fanless - eNUC (Celeron 2xxxU, i3 4xxxU, i5 4xxxU CPU)
Driver for Fanless - eNUC (Celeron 3xxxU, i3 5xxxU, i5 5xxxU CPU)
Driver for Fanless IPC - Q170 - series
Driver for Fanless - Industrial Server Q170 (follow the steps to download drivers for model PH11SI)
Driver for Fanless - Industrial Server EXP
Driver for Fanless IPC - H110 (follow the steps to download drivers for model D-3474B)
Driver for Fanless IPC - GX (follow the steps to download drivers for model D-3313-Sx)
Driver for Fanless IPC - N3150
Business Mini PC:
Driver for Mini Premium
Driver for Fanless - HighEnd L
Driver forFanless - HighEnd
Driver for 19" Server Basic
Driver for 19" Server Pro
Driver for 19" Fanless Server 2HE
Driver for Fanless - Server Octa
Driver forFanless - Server
Driver for integrated UPS
Driver for Intel Wireless AC 7260 module (incl. Bluetooth)
customs tariff numbers: pls. ask
suppliers declaraion: pls. ask
Easy and fast RMA processing online: click here