Please fill in this RMA form if you have a complaint or wish to return the goods and press "Submit". Only completely filled in Forms enable us to respond quickly, normally within two working days.

Important notes / procedure:
  • Each return shipment must be made free of charge (customer pays for the sending in, TX-Team the return shipment).
  • We reserve the right to cancel the acceptance of goods sent unfree of charge.
  • Should the item be returned outside the warranty period you will receive a non-binding offer for a suitable solution or repair.
  • Failure analysis or repair can lead to data loss come. Please back up all important data.
  • Unless otherwise agreed: Please return the complete scope of delivery. If you retain a component, please note it on this RMA form. Please do not send us any parts or accessories that are not part of the original scope of delivery, we cannot guarantee their return.
  • TX-Team assumes no liability for third-party software or hardware/BIOS/Software settings.
Please use the following return address:
TX-Team GmbH
Nonnenwaldstrasse 25
82377 Penzberg


Return address

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